fb899 Terms & Conditions
Please read these Terms & Conditions carefully before registering an account or using any service offered by fb899. By accessing the platform you confirm that you have read, understood, and agreed to be bound by these terms.
Agreement to These Terms
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and fb899 ("fb899", "we", "us", "the Platform") governing your access to and use of the fb899 online gaming platform, including all games, betting markets, payment services, promotional offers, and customer support channels available at fb899.vip and any related subdomains or applications operated by fb899.
By creating an account, making a deposit, or placing a bet on fb899, you confirm that you have read and accepted these Terms in their entirety, including any documents incorporated by reference such as the Privacy Policy and the Responsible Gaming Policy. If you do not agree with any part of these Terms, you must discontinue your use of the platform immediately.
These Terms are written in English and are the authoritative version. fb899 may make translations available for convenience, but in the event of any inconsistency between the English version and a translation, the English version shall prevail.
Who Is Eligible to Use fb899
Access to fb899 is restricted. To register an account and use any part of the platform, you must meet all of the following eligibility criteria at all times:
- You must be at least 21 years of age. fb899 operates a strict 21+ policy and will request identity verification documents to confirm your age during the KYC process.
- You must be acting on your own behalf as an individual and not on behalf of any third party, business entity, or syndicate.
- You must not be registered on any self-exclusion list or have been previously banned from fb899 or any affiliated gaming platform.
- You must have the legal capacity to enter into a binding agreement in your jurisdiction and must not be accessing the platform from a jurisdiction where online gaming is prohibited.
- You must provide accurate, truthful, and current personal information during registration. Providing false information constitutes a material breach of these Terms.
fb899 reserves the right to request identity verification at any point during the account lifecycle, including before processing any withdrawal. Failure to complete verification within the specified timeframe may result in account restriction or closure.
Key Terms at a Glance
Creating and Managing Your fb899 Account
Each player is permitted to hold exactly one registered account on fb899. Opening multiple accounts — whether under the same name, same payment method, same device, or same IP address — is a violation of these Terms and will result in the suspension or permanent closure of all associated accounts and forfeiture of any balances or pending withdrawals.
When registering you must provide your legal full name, a valid email address, your date of birth, and a phone number associated with the mobile wallet you intend to use for deposits and withdrawals. You are responsible for keeping your account details accurate and up to date. To update core details such as your registered name or date of birth, you must contact fb899 support and complete the required verification steps.
- You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party under any circumstances.
- You must notify fb899 support immediately if you suspect that your account has been accessed by an unauthorised person.
- fb899 is not liable for any loss resulting from unauthorised access to your account that occurs as a result of your failure to keep your credentials secure.
- fb899 may close dormant accounts that have had no login activity for twelve consecutive months after providing reasonable notice to the registered email address on file.
Players are permitted to request the closure of their own account at any time by contacting fb899 customer support. Upon account closure, any outstanding bonus funds that have not met wagering requirements will be forfeited. Real-money balances that have cleared all applicable KYC and wagering checks will be returned to the player's verified payment method.
Deposits, Withdrawals, and Payment Methods
fb899 processes all financial transactions in Bangladeshi Taka (BDT). Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All payment methods used must be registered in your own name — you may not use a payment account belonging to another person, and doing so will be treated as a breach of these Terms and may trigger an immediate account review.
Minimum and maximum deposit and withdrawal limits are displayed within your account dashboard and may vary depending on your account verification status, payment method, and any applicable promotional terms. fb899 reserves the right to adjust these limits at any time.
- Deposits are credited to your account balance as soon as the transaction is confirmed by the relevant payment network. Most bKash and Nagad deposits are credited within seconds under normal network conditions.
- Withdrawal requests are subject to KYC verification. Verified accounts can typically expect withdrawal processing within one to three business days, depending on the payment method selected.
- fb899 does not charge internal fees on standard deposits or withdrawals. However, your payment provider (e.g. bKash, Nagad) may apply their own transaction charges. Check with your provider for their current fee schedule.
- Withdrawals will only be sent to a payment method that has been verified as belonging to the account holder. fb899 does not process withdrawals to third-party accounts, anonymous payment services, or cryptocurrency wallets.
fb899 is required to conduct anti-money-laundering (AML) checks on all player accounts. Unusual transaction patterns, deposits from unverified sources, or mismatches between declared and actual identity may trigger an enhanced due-diligence review. During this review, withdrawals may be temporarily suspended pending the outcome of the investigation.
Bonus and Promotional Offer Terms
fb899 may from time to time offer welcome bonuses, reload bonuses, free spins, cashback offers, and other promotional incentives to eligible players. All bonuses are awarded at the sole discretion of fb899 and are subject to the specific terms published with each promotion, including any applicable wagering requirements, minimum odds restrictions, game contribution percentages, and expiry periods.
Unless the specific promotion states otherwise, the following general bonus conditions apply to all fb899 promotional offers:
- Bonuses may only be claimed once per player, per household, and per payment method unless the promotion explicitly states that it is a recurring or daily offer.
- Bonus funds and any winnings generated from free spins are held separately from your real-money balance and may not be withdrawn until all wagering requirements have been fulfilled.
- fb899 reserves the right to void any bonus and confiscate associated winnings if there is evidence of bonus abuse, including but not limited to the use of multiple accounts, coordinated betting to reduce risk, or exploitation of a technical error in the platform.
- Bonuses expire if not used within the timeframe stated in the relevant promotion. Expired bonuses and associated winnings will be removed from your account automatically.
Game Rules, RNG Standards, and Fair Play Obligations
All games available on fb899 are provided by licensed third-party game studios and operate under those studios' own certified rule sets and RNG systems. fb899 does not modify game mechanics, RTP configurations, or outcome probabilities in any way. The results produced by all fb899 games are determined by independently audited random number generation systems and cannot be predicted, influenced, or manipulated by fb899 staff or by any player.
Players are expected to engage with all games in good faith and in accordance with the following fair play obligations:
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1No Automated ToolsThe use of bots, scripts, automated betting tools, AI assistants, or any software designed to automate gameplay or betting decisions is strictly forbidden and will result in immediate account closure.
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2No CollusionColluding with other players to gain an unfair advantage in any game, including live table games and sports betting markets, is a serious breach of these Terms. fb899 uses statistical and behavioural monitoring tools to detect collusion patterns.
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3Technical ErrorsIn the event of a technical malfunction, server error, or software defect that affects a game outcome, fb899 reserves the right to void the affected round and return stakes to the player. fb899 is not liable for losses resulting from technical failures beyond its reasonable control.
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4Dispute ResolutionAny dispute regarding a game result must be submitted to fb899 customer support within 72 hours of the disputed event. Disputes submitted after this window may not be considered. fb899's decision on game outcome disputes is final once a full investigation has been completed.
Actions That Will Result in Account Closure
The following actions constitute a material breach of these Terms. Upon detection, fb899 will suspend the account immediately pending investigation, and may permanently close the account and forfeit all balances without further notice:
- Opening or operating more than one registered account, including accounts registered using the details of a family member, friend, or any other person.
- Providing false, incomplete, or misleading information at any stage of the registration, verification, or payment process.
- Using stolen, unauthorised, or fraudulently obtained payment instruments to make deposits, including payment accounts registered to other individuals.
- Any attempt to launder money, structure transactions to evade reporting thresholds, or otherwise use the fb899 platform for any financial crime or illicit purpose.
- Threatening, harassing, or abusing any fb899 staff member or customer support representative through any communication channel.
fb899 cooperates fully with law enforcement authorities and regulatory bodies. Where criminal conduct is suspected, fb899 will report the matter to the relevant authorities and provide all account and transaction data as required by applicable law.
Account Suspension and Termination
fb899 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, where fb899 has reasonable grounds to believe that a breach of these Terms has occurred or is likely to occur, or where account activity presents an unacceptable risk to the integrity of the platform. In cases of suspected fraud or financial crime, account suspension will be immediate and may be accompanied by the freezing of all associated funds pending investigation.
Where an account is closed due to a breach of these Terms, fb899 is not obligated to return any funds held in the account, including real-money balances, bonus funds, or pending winnings. Where an account is closed at the player's own request for reasons unrelated to a breach, any verified real-money balance will be returned to the player's verified payment method after all applicable checks have been completed.
Limitation of Liability
To the maximum extent permitted by applicable law, fb899 and its directors, officers, employees, agents, and technology providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the fb899 platform, including but not limited to loss of profits, loss of data, interruption of service, or any losses resulting from technical failure, third-party service provider outages, or force majeure events.
fb899's aggregate liability to you for any claim arising out of these Terms or your use of the platform shall not exceed the total amount deposited by you into your fb899 account in the thirty days immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits fb899's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by fb899's negligence, or any other liability that cannot be excluded or limited under applicable law.
Ownership of Platform Content and Materials
All content on the fb899 platform — including but not limited to software, source code, game interfaces, graphics, logos, icons, text, data compilations, audio files, and the selection and arrangement of all content — is the property of fb899 or its content suppliers and is protected by applicable intellectual property laws. The fb899 name and logo are registered trademarks of the fb899 operating entity. Unauthorised use, reproduction, distribution, or modification of any fb899 content is strictly prohibited.
Game content made available through the fb899 platform — including slot games, live casino video streams, and sports data feeds — is owned by the respective third-party providers and is licensed to fb899 for display within the platform. Players may not record, capture, redistribute, or commercially exploit any game content accessed through fb899.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws applicable to fb899's international operating jurisdiction. By accepting these Terms, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall first be submitted to fb899's internal dispute resolution process by contacting fb899 customer support at [email protected].
If a dispute cannot be resolved through fb899's internal process within thirty days of submission, either party may escalate the matter to binding arbitration conducted in accordance with internationally recognised arbitration rules. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.
Changes to These Terms
fb899 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, fb899 will notify registered players by posting a notice on the platform and, where practicable, by sending an email to the registered address on file. The updated Terms will indicate the date they were last revised at the top of this page.
Your continued use of the fb899 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the platform and may request account closure by contacting customer support.
Questions About These Terms
If you have any questions, concerns, or requests relating to these Terms & Conditions, or if you wish to exercise any of your rights under these Terms, please contact the fb899 support team. Our support team is available 24/7 in Bangladesh Standard Time and will respond to all written enquiries within one business day.
Email us at: [email protected]
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